PRIVACY POLICY
Welcome to Rise Up Fit.
We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, create an account, place an order, or contact us.
By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect personal information such as:
- your name
- email address
- phone number
- billing address
- shipping address
- payment details
- account information
Website Usage Information
When you browse our website, we may collect certain technical and usage information, including:
- your IP address
- browser type
- device information
- pages visited
- time spent on our website
- how you interact with our website
This information helps us understand how our website is used and improve its performance.
Communication Information
If you contact us by email or through other communication channels, we may keep a record of that correspondence and any information you provide.
How We Use Your Information
We use your information for the following purposes:
Order Processing
To process and fulfil your orders, including payment processing, order confirmation, shipping, delivery, and customer support.
Account Management
To create and manage your account, provide account-related services, and improve your experience on our website.
Marketing and Promotions
Where you have given your consent, we may use your contact information to send you updates, promotional emails, newsletters, and information about new products or offers through Mailchimp.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Website Analytics and Improvement
We use Shopify analytics and related website data tools to understand how visitors use our website, monitor performance, and improve the customer experience.
Sharing Your Information
We may share your information with trusted third parties where necessary to operate our business and provide our services.
Service Providers
We may share your information with third-party providers that support our business, including:
- PayPal for payment processing
- Mailchimp for email marketing and communications
- Shopify for website hosting, store functionality, and analytics
- delivery and fulfilment providers where needed to ship your order
These third parties will only receive the information necessary to perform their services on our behalf.
Legal Requirements
We may disclose your information where required by law, or where necessary to protect our rights, enforce our policies, or respond to lawful requests from authorities.
Data Security
We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
While we work to keep your information secure, no method of transmission over the internet or electronic storage is completely secure.
Your Choices
You have control over how your information is used.
You may:
- opt out of marketing emails at any time
- contact us to update your account information
- request deletion of your account information where applicable
To make any of these requests, please contact us at:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal obligations.
Any updates will be posted on this page, and the most current version will always be available on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Thank you for choosing Rise Up Fit.
Last Updated: [15/04/2026]