Shipping policy
Thank you for choosing Rise Up Fit.
We are committed to making sure your order is processed and delivered with care. This Shipping Policy outlines how we handle dispatch, delivery, and tracking so you know exactly what to expect when shopping with us.
Order Processing
Orders are typically processed within 1–2 working days after payment has been confirmed, excluding weekends and public holidays.
Orders placed before 2 PM GMT, Monday to Friday, are usually dispatched the same working day.
During peak periods, launches, promotions, or unforeseen circumstances, processing times may be slightly extended. When this happens, we appreciate your patience and understanding.
Shipping Methods and Delivery Times
We offer a selection of shipping options, including standard and expedited delivery, depending on your location.
Estimated delivery timeframes are shown at checkout and are based on working days. These delivery estimates are provided as a guide and may vary depending on courier services, destination, and external factors outside our control.
Rise Up Fit cannot be held responsible for delivery delays caused by couriers, customs, weather conditions, or other unforeseen disruptions.
Shipping Costs
Shipping costs are calculated at checkout based on your:
- order weight
- delivery location
- selected shipping method
The final shipping cost will always be shown before you complete your purchase.
International Shipping
We proudly ship internationally.
International shipping rates and estimated delivery times will be displayed at checkout. Please note that orders shipped outside the UK may be subject to customs duties, import taxes, and additional handling fees set by the destination country.
These charges are the responsibility of the customer or recipient. Rise Up Fit is not responsible for any customs charges, import duties, or local taxes applied to international deliveries.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking details.
Please allow a short period for tracking updates to appear after dispatch.
Address Accuracy
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
Rise Up Fit cannot be held responsible for delays, failed deliveries, or lost parcels resulting from incorrect or incomplete address details.
Lost or Stolen Parcels
Once a parcel has been marked as delivered by the courier, Rise Up Fit is not responsible for lost or stolen packages.
We recommend selecting a secure delivery location and ensuring that someone is available to accept the parcel where possible.
If your order appears to be missing, please contact the courier first using your tracking details. You are also welcome to contact us, and we will do our best to assist where we can.
Contact Us
For any questions regarding shipping, delivery, or your order, please contact us at:
Changes to This Policy
Rise Up Fit reserves the right to update or amend this Shipping Policy at any time without prior notice.
The most current version will always be available on our website.
Last Updated: [15/04/2026]